COVID-19 UPDATE
We are proud to announce that we are continuing to provide an uninterrupted payroll service for all our customers throughout the current pandemic.
The impact of Covid-19 is escalating and the need for organisations to have strategies in place are becoming even more urgent. Surprisingly the biggest threat isn’t the virus itself but the potential for large scale self-isolation that would impede normal business functions.
In comparison to many of our competitors, we are proud to say that our payslip accuracy in May was 99.92% at the first edit, so when we first submit the payroll to them for approval, this is extremely high in normal circumstances, but in a period of significant challenges it highlights our focus on providing a high-quality payroll service to our customers.
We are also working closely with our customers to assist them with all the requirements of the Coronavirus Job Retention Scheme (CJRS). Many other payroll providers, such as Auto-Enrolment, have seen this as an opportunity to charge their customers more to help them through this difficult period, that is not our ideology.
We are solely based in the UK and we do not offshore any of our services. We understand that some other payroll providers with large offshore operations are struggling as a result and because they do not have the operational capability in the UK to serve their customers effectively.
A2Z Payroll Services is well prepared, geared up and ready to delivering payrolls and ensuring employees are paid whatever the future situation is with COVID-19. All clients should contact us as soon as they encounter any issues providing data in order to run their payrolls. They will need to describe the situation to us, so that the advice on the best course of action can be issued. We have taken the necessary steps to ensure that we can continue to provide our customers with an excellent payroll service.
How can you prepare?
Payroll requires two-way communication; however, it is essential that our clients also put processes into place which enable them to continue on throughout this crisis.
Here are some of the ways you can be prepared in regard to your payroll:
1. Make sure that we have your latest contact details, such as telephone numbers and email addresses.
2. Consider whether or not there is more than one individual who can be contacted in order to provide the necessary information and approvals?
3. Ensure you have access to the data required for us to process your payroll.
4. Please let us have information about starters and leavers earlier than usual. Underpayments (such as overtime and expenses) are easy to resolve, whereas overpayments (such as payments to leavers) may be complex and difficult to recover. It is very important, therefore that you keep us up to date with leaver information as soon as possible.
5. Can you please bring forward your payroll? We have additional resource available to process payrolls early if we are supplied with the relevant information.
6. If you have hourly-paid employees, please contact us so we can discuss a plan for these employees.
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